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Welcome to our support portal

Frequently Asked Questions

  1. How can I register on to purchase items

    If you are a parent in any AMSI School, you do not need to register. You can directly login with your registered email address and school portal password

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Latest Questions

  1. Can i purchase same item for my 2 kids?
    Yes you can. but you will be able to select only one kid during check out and the item will be delivered to him/her. otherwise place order as separate orders and assign respective kids.
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  2. How to buy from My School Shop

    Click here to see the step by step instructions on how to buy on

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  3. Is it safe to purchase and do payment through My School Shop?

    Yes, we ensure all necessary methods are implanted for a safe purchase and payments that include SSL/TLS encryption, periodic malware check-up, and backup etc.

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  4. Are you storing my credit card information?

    No, we don’t store any payment (Credit/Debit card) information in our system

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  5. I Top Up my kids campus key card, but still not updated in available balance

    Any purchase of digital products that include campus key recharge, online courses etc. may take 1-2 working days to update in the respective systems.

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  6. Can you deliver to my home address?

    No, we do not deliver items outside the school campus. Your purchased physical items will be delivered to your kids class/ delivery points in their campus.

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  7. I am unable to login with the email and password.

    If you are facing issue with login kindly contact with the family id, registered email address, branch of your school. We will help you to login

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  8. I am not part of AMSI parents, can I sign up and purchase online?

    No, shop.AMSI is an exclusive service to cater only AMSI users.

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