Welcome to our support portal
Frequently Asked Questions
How can I register on myschoolshop.ae to purchase items
If you are a parent in any AMSI School, you do not need to register. You can directly login with your registered email address and school portal passwordRead more
Can i purchase same item for my 2 kids?
Yes you can. but you will be able to select only one kid during check out and the item will be delivered to him/her. otherwise place order as separate orders and assign respective kids.Read more
How to buy from My School Shop
Click here to see the step by step instructions on how to buy on myschoolshop.aeRead more
Is it safe to purchase and do payment through My School Shop?
Yes, we ensure all necessary methods are implanted for a safe purchase and payments that include SSL/TLS encryption, periodic malware check-up, and backup etc.Read more
Are you storing my credit card information?
No, we don’t store any payment (Credit/Debit card) information in our systemRead more
I Top Up my kids campus key card, but still not updated in available balance
Any purchase of digital products that include campus key recharge, online courses etc. may take 1-2 working days to update in the respective systems.Read more
Can you deliver to my home address?
No, we do not deliver items outside the school campus. Your purchased physical items will be delivered to your kids class/ delivery points in their campus.Read more
I am unable to login with the email and password.
If you are facing issue with login kindly contact email@example.com with the family id, registered email address, branch of your school. We will help you to loginRead more
I am not part of AMSI parents, can I sign up and purchase online?
No, shop.AMSI is an exclusive service to cater only AMSI users.Read more